Q. What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?
I have been claiming UC digitally for 3 years now. It can be helpful as I can log information anytime I want to. However I think it is inappropriate to for decisions to made by a computer algorithm. In all fairness my work coach always contacted me if I was later than usual when putting in child care costs but it can take quite a long time for them to answer a question that I log in my journal.
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"text": "I have been claiming UC digitally for 3 years now. It can be helpful as I can log information anytime I want to. However I think it is inappropriate to for decisions to made by a computer algorithm. In all fairness my work coach always contacted me if I was later than usual when putting in child care costs but it can take quite a long time for them to answer a question that I log in my journal.",
"question_title": "What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?",
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"answers": [
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"type": "poll",
"text": "Yes",
"question": "Are you claiming Universal Credit?",
"created_at": "2021-04-14T18:18:51.367522Z"
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{
"text": "I have been claiming UC digitally for 3 years now. It can be helpful as I can log information anytime I want to. However I think it is inappropriate to for decisions to made by a computer algorithm. In all fairness my work coach always contacted me if I was later than usual when putting in child care costs but it can take quite a long time for them to answer a question that I log in my journal.",
"created_at": "2021-04-14T18:22:07.054623Z",
"question": "What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?",
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"text": "Yes, please share it",
"created_at": "2021-04-14T18:22:10.057818Z",
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"question": "Can we make your entry public and anonymous?"
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"alias": "Danni M",
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